Operations Specialist II 12month Contract Remote- EST Hours
Responsibilities • Support operations for the Global Medical Training & External Engagement teams to carry out the execution of business as needed, and directed by External Engagement & GMA Training Excellence Department (EE_GMATE) leadership within the remit of GMA • Independently manage daily tasks as understood, while remaining flexible to any change in priority • Coordinate large team meetings and logistics in a timely manner as directed with a high degree of skill and proactivity • Responsible for execution of and over sight of EE_GMATE’s SharePoint, Monday.com, Outlook, TEAMS, Articulate 360, Storyline 360, DeepL, ComplianceWire, ATLAS, Ariba and HIP activities (i.e., CDAs, purchase orders, contracts, invoice management, etc.) to ensure they occur efficiently and effectively • Ensure that appropriate resources such as department calendars, monthly reports, department plans, GMA ELEVATE materials are current and centrally located to help with access, usability, and version control • Support data entry, facilitate document review/approval and ensure information / materials within departmental & IT systems are current to support GMA process • Supports execution and dissemination of department metrics and monthly reports • Help manage facets of professional meeting/congress support (i.e., attendance tracking/exhibits/booths) • Collaborate with internal and external partners to remain current on the latest tools and trends to help improve processes, and enhance the way we do business to show value • Collaborate with functional business partners, i.e., medical excellence & operations, business unit personnel, IT, legal/compliance, corporate communications to help drive transparency and collaboration of EE_GMATE activities and ways of working • Help ensure alignment to budget by working to gather relevant financials to meet Finance guidance in scope and on time
Qualifications • Bachelor's degree and 3+ years of experience in a similar role • Proficiency required with Microsoft Office 365 Suite, Monday.com, SharePoint, Power BI/Automate & TEAMS • Experience with eLMS/ComplianceWire, Articulate 360, Storyline 360 • Comfort working with multiple groups within business • Experience with expense record keeping • Masterful technology orientation and natural curiosity • Ability to work independently, comfortable with remote supervision, and meeting the needs of multiple stakeholders • Able to work from home online with a dedicated workspace and reliable internet connection • Desire to seek process improvements and efficiencies and be agile in moving through a swiftly growing our environment • Ability to thrive in a fast-paced working environment and multitask • Presents self in a highly professional manner to others and understands that honesty and ethics are essential