Operations Specialist II

  • Location: New Jersey, United States
  • Type: Contract
  • Job ID: 10297
  • Work Setting: On-Site
  • Posted: April 29, 2026
  • Closing Date: September 30, 2026
  • Tax Status: W2

Responsibilities:

  • Partner closely with the lead stakeholder to support omnichannel strategy development and execution
  • Translate brand strategy into structured customer engagement frameworks, journeys, and messaging approaches
  • Prepare materials, analyses, and recommendations to enable effective lead stakeholder–driven discussions with stakeholders
  • Support internal alignment across cross-functional partners (Analytics, IT, Veeva SMEs, and FSO)
  • Leverage data and insights to inform strategy and identify optimization opportunities
  • Support decision engine/orchestration efforts by connecting strategic intent to execution readiness
  • Proactively identify risks, gaps, and opportunities to improve efficiency and impact

Qualifications:

  • 3–5+ years of experience in omnichannel, digital marketing, CRM, or customer engagement strategy
  • Experience in pharma/healthcare and working within matrixed organizations
  • Strong ability to translate strategy into clear, actionable outputs
  • Experience with analytics, customer journeys, and orchestration/decision engines

Preferred Skills:

  • Strategic thinker with strong execution focus
  • Comfortable operating independently and supporting senior stakeholders
  • Detail-oriented, proactive, and solutions-driven
  • Strong written communication and material development skills

Additional Details:

  • Contract duration through September 30
  • Estimated 20–30 hours per week
  • Non–brand facing role focused on supporting internal strategy development, preparing materials, and enhancing the quality and efficiency of lead stakeholder–led engagements
Attach a Resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!