Being in the recruiting business, I’ve experienced firsthand an increasing war for talent in which selecting and hiring “All-Stars” out of the crowd certainly isn’t getting any easier. So we have to look for unique traits that can truly help us unearth some gems. These qualities in a candidate don’t reveal themselves in an obvious way all the time through a resume. Rather, they may need to be drawn out further in conversation. Where do we begin to look for guidance, if not a

I learned of a study recently in which over 500 business leaders were asked what set great employees apart. The biggest surprise? Of all surveyed, 78% of those leaders said that personality set the individual apart – 78%! Even more so than cultural fit and skills! However, the more we think about it, the more we shouldn’t be entirely surprised by how essential personality is as a key component to success. Consider how important it is for many of your employees to be optimisti